Responsible Gaming at NEWJILIGAME
A volatility-first mindset is also a responsible one, knowing how a game swings is the first step to controlling how much you risk. NEWJILIGAME builds player-protection tools into every account and treats gambling as entertainment, never a source of income.
Tools built into your account
You do not need to contact support to protect yourself. The following controls are available directly in your account dashboard, in line with PAGCOR's responsible-gaming standards:
- Deposit limits: daily, weekly or monthly caps on what you can add
- Loss limits: a ceiling on how much you can lose over a period
- Reality checks: session reminders that show how long you have played
- Self-exclusion: lock your account for a chosen cooling-off period
Signs it may be time to pause
- Chasing losses by increasing stakes to win money back
- Betting more than you planned or than you can comfortably afford
- Playing to escape stress rather than for entertainment
- Borrowing money or neglecting responsibilities to keep playing
If any of these sound familiar, use a deposit limit or self-exclusion now, and reach out for support. There is no downside to taking a break.
Where to get help
Free, confidential help is available. Call the National Center for Mental Health (NCMH) crisis hotline at 1553, available 24/7 across the Philippines. You must be 21 or older to play, and accounts must be in your own name.
- NCMH crisis hotline: 1553 (free, confidential, 24/7)
- Set deposit, loss and time limits before you start a session
- Treat any bonus or win as entertainment, not a plan to earn
Frequently Asked Questions
How do I set a deposit or loss limit?
Open your account dashboard and choose the limits section, where you can set daily, weekly or monthly deposit and loss caps. Changes that tighten a limit apply immediately; loosening one takes effect after a cooling-off period.
What is self-exclusion?
Self-exclusion locks your account for a period you choose, blocking play until it ends. It is available in your account settings. If you need to talk to someone, call the NCMH hotline at 1553, free and confidential.